Privacy Policy

Introduction

Luro respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard information when you use our platform.

Information We Collect

Luro may collect personal information including name, email address, phone number, and delivery address when users create accounts or schedule services.

We may also collect technical information such as device data, browser information, and usage patterns to improve our services.

How We Use Information

The information we collect is used to provide and improve our services. This includes scheduling pickups, processing payments, delivering services, communicating with users, and improving platform functionality.

We may also use contact information to send important service updates and notifications.

Sharing of Information

Luro may share necessary information with trusted laundry partners in order to fulfill service requests. Personal information will not be sold to third parties.

Information may also be disclosed where required by law or to protect the security and integrity of the platform.

Data Security

Luro implements reasonable security measures to protect personal information from unauthorized access, alteration, or disclosure.

Data Retention

Personal information is retained only for as long as necessary to provide services and comply with legal obligations.

Your Rights

Users may request access to or correction of their personal information. Requests regarding personal data may be directed to our support team.

Updates to This Policy

Luro may update this Privacy Policy periodically to reflect improvements or legal requirements.

Contact Information

If you have questions regarding this Privacy Policy, please contact:

support@luro.com